Fluffuccino

Privacy Policy

Last updated: 26.09.2025

At Fluffuccino, your trust means everything to us. This page explains what information we collect when you visit our website, how we use it, and what choices you have. We keep it simple, but also cover the legal parts so you know exactly what happens with your data.

 

Who we are

We are Fluffuccino Ragdoll Cattery, based in Latvia and registered with the Latvijas kaķu mīļotāju asociācija MoonCat (WORLD CAT FEDERATION).

Website: https://fluffuccino.com
Email: info@fluffuccino.com

 

What Information We Collect

We collect only what we need to stay in touch with you and improve our website:

  • When you contact us: name, email address, phone number (if provided), and your message.

  • When you join our waiting list: name, email address, phone number (optional), preferences (kitten type, gender, color), and your message.

  • Analytics: anonymous info like which pages you visit, how long you stay, and your browser type (via Google Analytics / Tag Manager).

  • Language preference: TranslatePress sets a cookie so you see the right version next time.

  • Other technical data: collected automatically by hosting (LiteSpeed / Hostinger) to keep the site safe.

 

How We Use Your Information

  • To reply to your enquiries about kittens or our cattery.

  • To manage our waiting list and contact you when kittens are available.

  • To prepare contracts, invoices, and manage reservations.

  • To understand how visitors use our website and improve it.

  • To keep our site safe and prevent spam.

We never sell your data.

 

Kitten Waiting List

If you sign up for our kitten waiting list, we collect your name, email address, and any preferences you provide (such as kitten gender or color). We use this information only to contact you about available kittens and related updates.

  • Retention: Your data will be kept for up to 12 months, unless you adopt a kitten or request removal earlier.

  • Legal requirement: If you adopt a kitten, your data may also be kept as part of adoption records (usually 5–10 years under Latvian law).

  • Your rights: You can withdraw your consent or request deletion at any time by contacting info@fluffuccino.com.

 

Cookies

We use cookies to remember preferences, improve our site, and provide analytics.

For details, please see our full Cookie Policy.

 

Third-Party Services

We use trusted third-party services that may process data on our behalf:

  • Google Analytics / Site Kit / Tag Manager (website analytics)

  • Google Fonts (website styling)

  • Google Maps (location display)

  • WPForms / Elementor Forms (contact forms)

  • Akismet / WP Armour (spam protection)

  • TranslatePress (language preference)

  • LiteSpeed / Hostinger (website hosting and security)

Each service has its own privacy policy.

 

Legal Basis for Processing

We process your data under GDPR based on:

  • Contract: for kitten reservations and sales.

  • Legal obligation: accounting and tax requirements.

  • Legitimate interest: improving our website and communications.

  • Consent: for cookies, analytics, and the waiting list.

 

Data Retention

  • Contact form enquiries: stored until we have replied and up to 12 months afterwards.

  • Waiting list data: stored for up to 12 months or until you request deletion.

  • Adoption records: stored as required by Latvian law (usually up to 10 years for accounting/legal reasons).

  • Analytics: anonymized and retained for up to 26 months (Google default).

 

Your Rights

If you are in the EU/EEA or other regions with data protection laws, you can:

  • Request a copy of your personal data.

  • Ask us to correct or delete it.

  • Limit or object to certain processing.

  • Withdraw consent (e.g., unsubscribe from emails, change cookie settings, request removal from the waiting list).

  • File a complaint with your local data authority (in Latvia: DVI).

 

Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. Families with children are of course welcome to adopt kittens, but all contracts and communication are directed at adults.

 

Changes to This Policy

We may update this page from time to time. The “last updated” date at the top will always show the latest version.

 

Contact Us

If you have questions about this policy or your data, contact us at info@fluffuccino.com